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After submitting a ticket on our Helpdesk Support, a confirmation email, with a subject of Welcome to Logic8 Support helpdesk, will be sent to your email.
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Before sending a ticket, kindly check our knowledgebase that might answer your questions right away.
To see the list of FAQs on our knowledge base, go here: https://support.logic8.io/
If your con...
1. Notarized Sworn Statement - (RDO Copy & Receiving Copy)
Requirements for Sworn Statement:
Photocopy/Scanned Copy of Certificate of Registration (COR) issued by BIR
Details of Owner
...
If other device have internet access then the issue is like to be device related and you can try the following fixes.
Reboot your device and check IP addressing
Reboot the device and try reconn...
In the search box in the Windows taskbar, enter two backslashes followed by the IP address of the computer with the shares you want to access (for example \\192.168.10.20)
Press Enter.
Now a wi...
Confirm other devices can't connect.
Reboot your PC.
Check the LAN cable if properly attached on the LAN port at back of you computer.
Check the the LED lights (if blinking its normal. i...
Do one of the following:
If you are running Windows 10, choose Start > All apps > Windows System > Run > type Excel /safe in the Run box, then click OK.
If you are running Windows 8...
Check the Power
Unplug the monitor from the wall.
Unplug the cord from the back of the monitor.
Wait one minute
Plug the monitor cord back into the Monitor and a known-good wall outlet.
Pres...
1. Check Your Volume.2. Try Some Headphones.3. Change Your Audio Device.4. Disable Audio Enhancements.5. Install or Update Your Drivers.6. Update Your BIOS.7. Repair the Speakers.
Receipts are printing very lightly.
If receipts suddenly begin printing lighter than usual, it means the printer is running low on ink.
1. Load a new ink ribbon into the printer.
You may purch...
The ERROR light is solid.
If the ERROR light is solid red, it means one of the printer’s covers is open.
1. Close the front and/or back cover to resume normal operation.
2. If neither co...