Knowledge Base   /   Technical Support

Receipt Printer Hardware Issues

Posted on 08 March 2021 05:51 pm

Receipts are printing very lightly.

If receipts suddenly begin printing lighter than usual, it means the printer is running low on ink.

  1. 1. Load a new ink ribbon into the printer.

    You may purchase replacement ink ribbons directly from the Logic8 Business Solutions Corp through our viber account, 09275005422 or 09957624757.

 

Receipts are printing blank or without ink.

This issue occurs if there is no ink ribbon installed in the printer or the existing ribbon is running low on ink.

 

  1. 1. Lift open the printer's lid and make sure the ink ribbon is installed.
  2. 2. Turn the ink ribbon's knob to tighten any slack in the ribbon.
  3. 3. If the problem persists, load a new ink ribbon into the printer.
  4. You may purchase replacement ink ribbons directly from the Logic8 Business Solutions Corp through our viber account, 09275005422 or 09957624757.