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Receipt Printer Status Light Issues

Posted on 08 March 2021 05:37 pm

The ERROR light is solid.

If the ERROR light is solid red, it means one of the printer’s covers is open.

  1. 1. Close the front and/or back cover to resume normal operation.
  2. 2. If neither cover is open, open and close both covers.
  3. 3. If the problem persists, power the printer off, wait a few seconds, and power it back on.

The ERROR and PAPER OUT lights are both solid.

This combination of lights can mean the printer’s back cover is open, the paper has run out, or the paper is about to run out.

  1. 1. Push the lever to open the printer's back cover.
  2. 2. If the printer is out of paper, load a new roll and close the cover on the paper.
    • The paper must be loaded so it feeds up from the bottom of the roll.

If you need to buy more paper, you may purchase directly from the Logic8 Business Solutions Corp through our viber account, 09275005422 or 09957624757.


The ERROR light is blinking.

A blinking ERROR light suggests there may be a paper jam or the printer might have overheated.

  1. 1. Power off the printer.
  2. 2. Push the lever to open the printer's back cover.
  3. 3. If there is a paper jam, clear the jam and close the cover on the paper.
  4. 4. Power the printer back on.
  5. 5. If the error persists, wait a few moments for the printer to cool down.

    Normal operation automatically resumes once the printer has cooled.


None of the Epson printer's lights are lit.

If no status lights are lit, it means the printer is either turned off or not receiving power.

  1. 1. Toggle the power switch to check if the printer is powered off.
  2. 2. Make sure the power cable is plugged securely into the back of the printer.
  3. 3. Plug the printer into a different power outlet.